Privacy Policy

Last updated: July 2025

Welcome to Studio Dröm,

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, sign up for our newsletter or freebies, or work with us in any way. We’re committed to being transparent, respectful, and careful with your information — always.

By using this website or providing your personal data, you agree to the terms of this Privacy Policy.

Who We Are

Studio Dröm is a creative studio led by Katia Cuervo Arango, offering brand design and custom Squarespace & Shopify websites. We are based in Lausanne, Switzerland, and work with clients worldwide.

Contact:
hello@studiodrom.com
Lausanne, Switzerland

What Data We Collect

We collect personal information in order to provide and improve our services.

You may share with us:

  • Your name

  • Your email address

  • Your phone number (if provided)

  • Any other information you voluntarily submit via contact forms, questionnaires, or downloads

We may also collect automatically:

  • Your IP address

  • Browser and device type

  • Pages you visited

  • Time spent on our site

  • Cookie preferences

How We Use Your Data

We use your personal data to:

  • Provide you with the services you request

  • Share content, news, or occasional updates via email (if you opted in)

  • Improve our website and resources

  • Respond to your messages or support inquiries

  • Fulfill legal obligations (such as tax and accounting)

We do not sell or rent your data. Ever.

Legal Basis for Processing (GDPR & nLPD)

We process your personal data based on:

  • Your consent – for example, when you sign up for a freebie or newsletter

  • Contractual necessity – if you work with us directly

  • Legal obligation – for accounting, invoicing, or tax purposes

  • Legitimate interest – like improving our website or protecting against spam

Tools We Use

We use trusted third-party tools to operate efficiently:

  • Flodesk – to send newsletters and freebies

  • Google Analytics – to understand how visitors use our site

  • Google Forms / Notion – for questionnaires and onboarding

  • Google Meet – to schedule discovery calls

All these platforms are GDPR-compliant or follow equivalent safeguards. Data is only processed as needed to support your experience.

International Data Transfers

Some of our tools (like Flodesk or Google) are based outside Switzerland or the EU. In these cases, we ensure that appropriate safeguards are in place, such as:

  • EU Commission-approved Standard Contractual Clauses

  • Hosting in countries deemed “adequate” by Swiss or EU authorities

Your data is never transferred without protection.

Cookies

Our site uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings.

Your Rights

Under GDPR and Swiss nLPD, you have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw consent at any time

  • Object to or restrict processing

  • Lodge a complaint with your local data authority

To exercise any of these rights, contact us at hello@studiodrom.com — we’re happy to help.

Newsletter & Freebie Consent

When you sign up to receive a freebie or newsletter:

  • We only send emails if you opt in

  • You can unsubscribe anytime using the link in our emails

  • We clearly explain what you’re signing up for (e.g., occasional updates, tips, and offers)

Here’s what you’ll typically see on our signup forms:

“By signing up, you’ll receive access to the freebie and occasional emails from Studio Dröm. You can unsubscribe at any time. See our Privacy Policy for details.”

Data Retention

We retain your data only as long as necessary:

  • For active clients, your data is kept while our collaboration is ongoing

  • For newsletter or freebie subscribers, we keep your info until you unsubscribe

  • For legal and accounting obligations, data may be retained longer in accordance with applicable laws

Links to Other Sites

Our website may link to other websites. We’re not responsible for their content or privacy practices — we encourage you to review their policies as well.

Updates to This Policy

We may update this policy from time to time. The latest version will always be available on this page, and we’ll update the “last modified” date at the top.

Questions?

We care deeply about your privacy. If anything’s unclear, or you’d like more information, contact us at:

Katia Cuervo Arango
hello@studiodrom.com